Enhance Your Customer Experience

image

An Unexpected Gift of Literature

The Short Story Dispenser offers intellectual breaks to enchant customers, travelers, visitors, patients... while enabling businesses with lengthy wait times to enhance their customer experience. Or perhaps you want to entice them to stay longer to enjoy your customer journey by adding something different, innovative and memorable.

That little something different to add to the journey which gives you a competitive advantage, along with trackable usage data for your management, to prove the engagement you’ve created.

Put a Dispenser where people gather in your business, surprise them with fiction on the fly and show appreciation for their visit, so they leave with a smile. With the gift of a short story or poem, you are inviting them back and they will associate your environment with a memorable moment. Plus, what a cool souvenir to take home and share with friends or family...

A Literary Lift

With the engagement created around the Short Story Dispenser, you can improve your customer relationship by transforming the low points of their experience — having to wait, feeling ignored, impatience, etc. — into highlights: surprise, smiles, a great read.

Literature stirs complex emotions, inspires creative thinking, and helps with anxiety. Short Édition allows you to create an emotional link between your brand and your customers, by offering a bit of fiction, an unplugged experience to be lived in that very moment, at home or elsewhere - to be savored alone or shared with others.

Shine Light on Your Innovation

Customize your Dispenser in your own colors and tailor your content to your readers. Need stories for a general audience, 18+, young adult or children? You decide! Choose & change collections as often as you like or opt-in to our monthly thematic calendar.

Free for the user, eco-friendly and unique. The ‘wow’ element to your programming, marketing, innovation and engagement campaigns… at the street-level.

Their Clients Are Already Enjoying the Short Story Dispensers

imageimage

Customer Stories Say it Better

Enhance your customer experience

An Asset to the Canary Wharf Experience

We knew the Dispensers would be received well but could not have dreamed just how popular they would be. Within their first year, our three Short Story Dispensers printed over 100,000 stories. We received hundreds of pieces of press coverage as well as positive feedback from the public. Our Short Story Dispensers have been an undeniable asset to Canary Wharf.

Camilla McGregor,

Arts + Events Manager
Canary Wharf, London, UK



Enhance your customer experience

International spotlight on local authors

 From the airport's perspective, what we want to reflect is the community through the terminal building. So when Jason(1) called us and told us how we can reflect our literary culture here from Edmonton, we were really enthusiastic about it.

"International travelers describe it as the topping on the dessert that was their trip here in Edmonton. It was like this final souvenir that they can take home."

Tracy Bednard,

VP Digital and Corporate Communications
Edmonton, Ontario

Jason Lee Norman,

* Local Author

* Jason Lee Norman is a locally famous author who worked with the airport to bring the Short Story Dispenser to Edmonton and curated 78 local works to publish in the dispenser.